Organisational resilience: What is it and why is it important for leaders?

Is your charity faced by financial challenges or increasing demand? Is volunteer retention harder than ever?
How is your organisation rising to the challenges of digital technology or equality, diversity and inclusion?
Join the conference to find out how to lead your organisation to bounce back from setbacks stronger than before. Learn from our key note speakers who are specialists in organisational and individual resilience. Hear from two members of ella Forums who will share their experiences of leading charities through challenging times.


Chris Bray

CEO, Newcastle Dog & Cat Shelter

Chris Bray: CEO at Newcastle Dog & Cat Shelter is a strategic leadership professional working at national and local charities based in the UK. He has a successful track record of managing nonprofit organisations, operations and communications at executive level. Key skills include strategic thinking, organisational design, budgeting, reporting, communication, team development and mentoring. He is passionate to continually develop his learning as well as staff and volunteers who he works alongside.

Paul Laffey

CEO, Burton YMCA

Paul has over 30 years’ experience of working in both the Private and Charitable Sectors. He has been the Chief Executive of Burton YMCA since 1999. Here he has led on the expansion and development of the services. The YMCA in Burton provides emergency housing, supported housing accommodation, an emergency food bank, a furniture service, family mediation, counselling and a chaplaincy service. Over 10,000 people access the YMCA services on an annual basis. Paul values the support of a strong Board of Trustees, a highly skilled staff team and a large bank of dedicated volunteers in delivering these vital community services.

Sarah Law

Chartered Occupational Psychologist

Sarah Law is a Chartered Occupational Psychologist with many years’ experience of successful working across multiple sectors. She works with leaders at all levels, being particularly mindful of the impact they have on organisational culture. All of her work is designed to enable development, build capability and embed sustainability. Sarah engages leaders and senior teams with her enthusiastic and practical approach to addressing challenges and maximising opportunities.

Celynn Morin

Wellbeing Whisperer

Celynn Morin: Wellbeing Whisperer and Director at Resilient Energy Center UK, has been delivering workplace well-being programmes for over two decades. She is a registered dietitian, award-winning international speaker and co-author of two books. She helps leaders and their teams who are challenged by stress to enrich the quality of their lives; to have more energy; to sleep with ease and to feel more in control of their physical, emotional and mental health. This provides countless benefits such as improved productivity and engagement.